Missed Lesson/Transfer & Refund Policies

In the event a participant should be unable to attend the scheduled lesson/activity, the lesson/activity and all associated fees will be forfeited.

Transfers requested before the registration deadline (as set by the department supervisor and may differ from program to program) may be done at the registration desk at no charge.
Transfers requested after the registration deadline must be approved by the appropriate coordinator or supervisor and an administrative processing fee (usually $5 - $10 per activity) will be charged.

If the District or an instructor cancels a class, league, activity, camp, or event, a full refund/credit will be issued within 30 days. Refunds for registrations made by credit card will be refunded to the same credit card.
All refund requests must be submitted in writing and will be processed within 30 days.
Refund request forms are available at the reception desk of Chehalem Aquatic and Fitness Center. The refund process begins the day the written request is received by Chehalem Park and Recreation District.
If a customer withdraws from a class before the registration deadline (as set by the department supervisor and may differ from program to program) a refund/credit will be given. The refund/credit amount will be determined by the appropriate coordinator or supervisor and an administrative processing fee (usually $5 - $10 per activity) will be withheld.
A partial refund may be given when the written request is submitted, after the registration deadline, or after the class has begun, or drops the class below minimum enrollment
Refunds for purchases made by credit card are subject to deduction of third-party credit card transaction fees, typically in the amount of approximately 8 percent of the amount paid.
No refunds/credit will be given after the class, league, activity, camp or event has been completed.

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